Support
Questions, bugs or a contract dispute you can't settle yourselves? We're here.
Contact us
Email esgabay@gmail.com. We usually reply within 1–2 days.
To help us fix things fast, include your phone model, what you tapped, and a screenshot if you can. Never send us your password.
✉️ Email supportCommon questions
How do I get a friendship contract signed?
Tap ➕ → Issue a new contract and have your friend scan the QR code with their phone camera, or send them the link. They draw a signature, sign in with Apple, Google or email, and the contract is executed on the spot. You can also tap the QR button at the top of any tab.
My friend scanned the code but nothing happened.
Make sure they tap the banner that pops up in their camera to open the link. If your code is paused, turn it back on from the QR screen. Codes and links never expire unless you pause them.
Is any of this a real contract or insurance?
No. Friendship contracts, claims, coverage, quotas and policies are all a joke. Nothing in the app is legally binding, and nothing is insurance or a financial product.
Who can see my profile and posts?
Only people with an active contract with you can see your profile. Your activity shows in friends' feeds and rankings only if your profile is visible, and you can hide your hangouts from specific people. Details are in the Privacy Policy.
How do I report or block someone?
Tap ⋯ on a post, Report under a reply, or the menu on a contract or profile. You can block anyone; blocking ends your contract quietly and stops all contact. Unblock people from the bottom of the Me tab. We review every report within 24 hours.
How do I turn notifications on or off?
Use the notifications card on the Me tab (or the top of your inbox 🔔). On iPhone you can also change them in Settings → Notifications → Friendship Contract.
I forgot my password.
On the log-in screen, tap Use email instead → Already have an account? Log in → Forgot password? and we'll email you a reset link. If you signed up with Apple or Google, just use that button again.
How do I delete my account?
Go to Me → Delete my account and type DELETE to confirm. Your account and all of its data are deleted right away. You can also email us and we'll do it within 30 days.
How do the monthly quota and rankings work?
Sign 5 contracts in a calendar month to hit quota (+300 XP), and hit it months in a row to unlock new profile backgrounds. Global Rankings count every contract you've signed that's still active. For the quota, a contract counts once the other person's account is 3 days old and has a profile photo.
Safety
If someone is threatening you or you feel unsafe, contact local emergency services first. Then report the account in the app or email us and we'll act on it right away.